Removing learners from a Journey

TABLE OF CONTENTS

• Removing a learner
• Deleting Participation Records

This article explains how to remove learners from a Learning Journey and how to permanently delete their participation records if needed.

Removing a learner

• Go to the Admin view

• Open the relevant Journey

• Select the “Learners” tab

• Click the trashcan icon next to the learner you want to remove

Removing a learner deletes their progress data from the Learning Journey. However, this removal is soft—if you add the learner back later, their individual course progress within the journey will still be available.

Deleting Participation Records

To permanently erase a learner’s participation data:

• Go to People > Users > [User]

• Locate the relevant learning items

• Click the ellipsis menu on the right

• Select “Void progress” for each item

This action permanently removes the learner’s records for those items.

Important Note

Deleting a learner from a Learning Journey does not remove their historical progress data unless it is manually voided at the user level. Use caution before performing these actions if you need to retain records for reporting or compliance.